![]() ![]() I said I've already been transferred twice and waited 2 hours, I'm not being transferred AGAIN! Vanguard doesn't care. Vanguard screwed their "smaller" Target Date Fund customers (less than $5M in a fund) who had a fund in a non-retirement account. They caused an unnecessary tax event by incentivizing their larger customers to leave the non-institutional share class. This caused huge capital gains income for the customers left behind. Turns out there was a way to give the incentive to their larger customers without creating capital gains. All they had to do was just merge the classes. Vanguard then gave a final FU by merging the classes after they caused the capital gains income. If I had $1M in one of the funds, I would have been bumped to a higher tax bracket, had to pay the full 3.8% investment tax, AND had to pay additional $11K Medicare premiums-total: $40K out of pocket! All because Vanguard was extremely stupid or wanted to get rid of customers with less than $5M in a fund. I was going to move my accounts from other institutions to Vangard, but not now. They really don't care about their non-institutional customers. Have had a brokerage account, an IRA, and a Roth IRA at Vanguard for more than one year and have been extremely happy. Their ETFs are across a wide range of industries, both domestic and international, which makes for great portfolio diversification, at a super low management rate. ![]() The representatives in Concierge Services always answer my questions, are very polite and knowledgeable, and I can usually ask for the same representative when I call, so that I have continuity with a Vanguard employee, with whom I can establish a relationship. They do not rape you financially as other brokerage houses do. My portfolio was managed by a "crook in a suit" at Merrill Lynch, and other online brokerage companies have numerous hidden fees and charges, so beware. There has been none of this at Vanguard and I plan on investing a lot more with them in my brokerage account. However, I have not transferred money out of my Vanguard account as yet, so I don't know if this will be as difficult as some of the negative comments have suggested.Founders: Robby Fender, Corey Citron, Daren Falter, Bobby Jones and Michael Prichard Wire transfers are easy from my bank account into my brokerage account, and dividends are automatically reinvested, which is not the case at other brokerage houses, because they want you to pay an additional trade fee to reinvest your dividends.
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